• March 2, 2024
Automating at the Intersection of Healthcare and Government

Automating at the Intersection of Healthcare and Government

Proponents of government-provided healthcare often tout the benefits of low cost and expanded access to services. But in countries where governments and the provision of healthcare services collide, it can result …

Celonis Launches Massive Expansion in India

Celonis Launches Massive Expansion in India

Process mining has become an increasingly important part of the automation strategy for companies, enabling them to identify which processes can and should be automated, reveal bottlenecks and inefficiencies in processes …

U of Penn Study Finds Automated Follow-Up Results in Better Health Outcomes

U of Penn Study Finds Automated Follow-Up Results in Better Health Outcomes

Automation in the healthcare industry has largely been confined to the finance function, but medical practitioners continue to find applications in the clinical environment that can benefit. A recent study in …

Bridgepointe Technologies Bolsters Call Center Automation Capability with Acquisition

Bridgepointe Technologies Bolsters Call Center Automation Capability with Acquisition

Bay Area technology consulting firm Bridgepointe Technologies announced it has acquired PPT Solutions, a Tulsa, Okla.-based services company focused on customer experience and contact center solutions. Bridgepointe noted in a statement …