• May 17, 2024
Automation Anywhere Pilots AI Agents for Customer Service

Automation Anywhere Pilots AI Agents for Customer Service

Intelligent automation technology provider Automation Anywhere has released results of a pilot test it conducted internally within its customer service team. To test its new Service Operations Solutions, the company said …

AI Marketing Vet Takes CMO Reins at Automation Anywhere

AI Marketing Vet Takes CMO Reins at Automation Anywhere

Automation Anywhere has named Tim McDonough as its new chief marketing officer (CMO). McDonough joins the intelligent automation technology provider having served in marketing leadership positions throughout the tech space. McDonough’s …

ABBYY, AYR, Indico Data, Microsoft, Tungsten Automation, UiPath and WorkFusion Top IDP Assessment by Everest Group

The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of intelligent document processing (IDP) technology providers for 2024. The company, which produces a “PEAK Matrix” report for …

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

Automation Anywhere Unearths Cost Savings for Petrobras

Automation Anywhere has partnered with the largest energy company in Brazil to surface millions in cost savings using intelligent automation. According to an interview in Energy, the San Jose, Calif.-based automation software provider has …

Automation Anywhere Reports ‘Continued Profitability’ in Q4

Intelligent automation technology provider Automation Anywhere announced that its Q4 results showed “continued profitability” and focused on its success in customer retention and closing large deals, though details were scant in …

Automation Anywhere Partners with Alorica to Deliver Automated CX Solutions

Intelligent automation technology provider Automation Anywhere said it has partnered with customer experience solutions provider Alorica. Irvine, Calif.-based Alorica will integrate Automation Anywhere’s intelligent automation capability to bolster its automated CX …

Automation Anywhere Partners with InovarTech for Process Automation Services

InovarTech and Automation Anywhere recently announced a strategic partnership that will enable the Wilmington, Del.-based IT consultant to expand the solutions they advise for their clients to include intelligent automation capability. …

Automation Vet Johar Joins BlackLine as CIO

BlackLine, an intelligent automation services provider focused on accounting and finance, said it has tabbed industry vet Sumit Johar to be its new CIO. Johan comes to BlackLine from intelligent automation …

Automation Anywhere Launches Generative AI-Powered Co-Pilot

Automation Anywhere, which last year joined the parade of businesses trying to integrate generative AI into their solutions, announced recently the release of its Automation Co-Pilot for Automators solution that advances …