In a new study, employees in the U.S., U.K. and India have expressed significant interest in using RPA in their jobs and also want input into how and where RPA is used in their companies. The Softomotive People1st Employee Study 2019 found that 37 percent of the time employees spend at work is devoted to activities that don’t contribute significant value to the business. Three-quarters of those polled said they want to use RPA or use it more than they currently do, and 77 percent want “at least a little input” into how RPA is leveraged in their job.
“We found that employees definitely want to be more than just passive spectators in RPA processes,” said Bob Weare, Softomotive’s chief marketing officer, “At the end of the day, it is end users, or citizen developers, who have the best understanding of how to accelerate process automation for better business outcomes. Logically, it makes sense that they should be part of any RPA project right from the start.”